Refund Policy
At Homeapothecary.co, we are committed to providing you with high-quality products. If for any reason you are not completely satisfied with your purchase, we offer a 60-day return policy. Here are the steps to return a product:
Return Period:
You have 60 days from the date of receipt of your order to return the product.Product Condition:
Products must be returned in their original condition, unused, and in their original packaging.Return Process:
Contact our customer service at contact@homeapothecary.co to initiate the return.
Once your request is approved, we will send you a return label and instructions on how to send your package back to us.
Refund:
Once your returned product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.Return Costs:
Return shipping costs are the responsibility of the customer, except in the case of a defective product or an error on our part.
For any questions or assistance regarding returns, please contact our customer service team at contact@homeapothecary.co.