Terms and Conditions

General Conditions of Sale (GCS) for Homeapothecary.co

  1. Introduction
    These General Terms and Conditions of Sale (GTC) govern the sale of products on the Homeapothecary.co website. By placing an order on our website, you accept these GTC without reservation.

  2. Company Identification
    Email: contact@homeapothecary.co

  3. Products
    The products offered for sale are those described on the Homeapothecary.co website. We take great care in presenting and describing these products to provide accurate and satisfactory information to our customers.

  4. Prices
    Product prices are displayed in euros, inclusive of all taxes (TTC). Homeapothecary.co reserves the right to modify prices at any time. However, products will be invoiced based on the rates in effect at the time the order is placed.

  5. Order
    An order is considered validated once payment has been accepted and received. Homeapothecary.co reserves the right to cancel or refuse any order from a customer with whom there is a dispute regarding the payment of a previous order.

  6. Payment
    Payment for orders is made by credit card through a secure payment platform. Homeapothecary.co uses third-party payment providers and does not store customer payment information.

  7. Delivery

  • Delivery Times: Orders are typically processed and shipped within 1-3 business days. Delivery times vary depending on your location.

  • Shipping Costs: Shipping costs are calculated based on the weight of your order and your shipping address. These costs are displayed during the checkout process.

  • Delivery Areas: Homeapothecary.co delivers to major regions and countries. For questions regarding delivery to a specific area, please contact us at contact@homeapothecary.co.

  • Delivery Issues: If you encounter any problems with the delivery of your order, please contact our customer service at contact@homeapothecary.co.

  1. Right of Withdrawal
    You have 60 days from the date of receipt of your order to exercise your right of withdrawal without providing a reason or incurring penalties, except for return shipping costs.

  2. Returns and Refunds
    You have 60 days from the date of receiving your order to return a product. Products must be returned in their original condition, unused, and in their original packaging. To initiate a return, contact our customer service at contact@homeapothecary.co.

  3. Warranty
    Our products are covered by the legal guarantee of conformity and the guarantee against hidden defects, allowing you to return defective or non-compliant products.

  4. Liability
    Homeapothecary.co cannot be held responsible for damages resulting from improper use of the purchased product. Additionally, we cannot be held liable for non-performance of the contract in the event of product unavailability, force majeure, disruptions, or strikes affecting postal services, transportation, or communications.

  5. Intellectual Property
    All elements of the Homeapothecary.co website, including software, visuals, and audio, are and remain the intellectual and exclusive property of Homeapothecary.co. Reproduction, exploitation, or use of any part of the site is strictly prohibited without prior authorization.

  6. Personal Data
    Homeapothecary.co is committed to protecting the confidentiality of the information provided by customers. Personal data collected is necessary for order management and our commercial relationship. To exercise your right to access, rectify, or delete your data, contact our customer service at contact@homeapothecary.co.

  7. Applicable Law and Competent Jurisdiction
    These General Conditions of Sale are governed by the laws of the United Kingdom. In the event of a dispute, the courts of the United Kingdom will have sole jurisdiction.

For any questions or additional information, our customer service is available at contact@homeapothecary.co.

These GTC ensure that customers are informed of their rights and the conditions of sale on Homeapothecary.co.

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